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1. Do you sell raw almond butter? At this time we do not. We make dry-roasted almond butter only. This means we oven roast the almonds (without the use of additional oil) before we crush them. When we first made our almond butter it was only for personal use and we liked the taste of dry roasted almonds better. We were seriously considering making some raw almond butter until the FDA required all almonds to be pasteurized. This meant raw almond butter in the U.S. was made from foreign almonds, and we prefer to use our own organic premium variety almonds to make our almond butter instead. If you would be interested in raw almond butter, please
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 2. Can I order almond butter as a gift and have it shipped to a friend? Definitely. Just send us an email, include it in the note section of paypal or give us a call and we will arrange this. 3. Why is your almond butter so expensive? We grow our own organic almonds (28 acres). The grower price of organic almonds has increased from 75 cents to $6.00 per pound over the past few years. Thus in order to continue making the almond butter instead of contracting to sell our raw organic almonds, we have to increase prices. We find our prices to be comparable to other premium organic almond butter out there. 4. What is so special about your almond butter? Once you try our almond butter we believe you will be 100% satisfied. Our customers have a high repeat rate and our business has doubled every year. We stand behind the quality of our almond butter and its unmatched taste. Also, almond growers, like other non-organic nut growers, use fungicides, pesticides and herbicides on almonds during the growing season and highly toxic chemicals in the storage area afterwards. Our almond butter is certified organic by CCOF. This means we go through a detailed certification process where every step of our production process is examined. We have also found after studying the process of making almond butter that organic or otherwise, it is generally made from almond remnants and bulk producing varieties. This sounded to us like a poor recipe for what could be a premium product. We decided to create our own organic 100% chemical free almond butter from the most flavorful heirloom varieties of whole almonds which we grow ourselves. Our almond butter is also processed at a 100% peanut free & Kosher certified facility. 5. Can I ship to a P.O. Box? No. UPS will not deliver to PO Boxes. 6. Do you ship outside the United States? Sorry, we do not ship outside the United States. But we do ship to FPO/APO addresses via USPS. 7. Does your almond butter come in contact with peanuts or other contaminants at any time? Absolutely not. Our almond butter is processed at a 100% peanut free facility. Not many almond butter makers can guarantee that their almond butter does not come in contact with peanuts at any time. Customers suffering from lethal peanut allergies can rest assured that our almond butter never comes in contact with peanuts or any other tree nuts. Our almond butter is also 100% free of soy, gluten and dairy. 8. What ingredients are in your almond butter? Our almond butter is made from three premium almond varieties: non-pariel, ne-plus & mission. We add a touch of pure sea salt for flavor. For more detailed information please see Nutrition Facts. 9. What are my options for purchasing the almond butter? You can order through our website, which is secured through PayPal, or you can send a check or money order to: Quail Oaks Ranch, 1222 Research Park Dr. Davis CA 95618. 10. What type of almond butter do you offer? We have chunky and creamy almond butter. Please feel free to mix your order! For example, if you order by the case you can order 3 chunky and 9 creamy jars. Please make sure to specify what type you want when you order!!! 11. How long will it take for me to get my order? Although we do our best to ship the same day you place your order, please allow 1-2 weeks for delivery. We will send an email with UPS tracking information once the package is ready to ship. 12. How much is shipping? Shipping costs are $5 for the first jar and $1 for each additional jar. If you order by the case shipping is free, which is a savings of $16! 13. Once I get my almond butter how do I store/handle it? Please keep the almond butter in the refrigerator. You can also store the almond butter in the freezer. It keeps perfectly well this way. Over time the oil will settle out. If you are particularly oil averse you may drain it off. However, since it is largely monounsaturated oil, which is very healthy for you, this may not be the best choice as the flavor is enhanced if the oil is retained. Mixing the oil and solids can be accomplished by moving a knife vertically in the jar. After stirring you can keep your almond butter upside down in the refrigerator. 14. How do I report a wrong order or a damaged package? Email us or give us a call and we will correct the problem immediately. 15. Where is Quail Oaks Ranch located? Quail Oaks Ranch is located in Dixon, California on the south bank of Putah Creek. 16. What are your hours? We are open 8am-5pm Monday thru Friday PST. Please see Who is Moller International? for more information. 17. Who is Moller International? Paul Moller is the creator of Quail Oaks Ranch Almond Butter. He is also the President of Moller International (please see www.moller.com for more information). If you call during business hours the person answering the phone will say “Moller International”. Please tell the person who answers that you are calling about almond butter and they will transfer you. If you call after hours, when you hear the prompt “You have reached Moller International…” please dial extension 11. We will return your call ASAP during business hours.
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